By Kaplan Sue   Dillman Keri-Nicole   Calman Neil   Billings John   in Journal of Urban Health: Bulletin of the New York Academy of Medicine

ISSN:1099-3460|81|2|291-300

Springer Publishing Company ‎(2004)‎

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By Berry Carolyn   Kaplan Sue A.   Mijanovich Tod   Mayer Andrea   in International Journal of Health Care Quality Assurance

ISSN:0952-6862|27|4|271-283

Emerald Group Publishing Ltd‎(2014)‎

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