By Karantinou Kalipso M.   in Journal of Customer Behaviour

ISSN:1475-3928|2|1|11-34

Westburn Publishers Ltd‎(2003)‎

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By Karantinou Kalipso M.   Hogg Margaret K.   in Journal of Services Marketing

ISSN:0887-6045|23|4|249-260

Emerald Group Publishing Ltd‎(2009)‎

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By Karantinou Kalipso M.   Hogg Margaret K.   in Journal of Marketing Management

ISSN:0267-257X|17|3-4|263-286

Routledge Ltd‎(2001)‎

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