By Islam Mazharul   Karim Azharul   in International Journal of Quality & Reliability Management

ISSN:0265-671X|28|1|43-61

Emerald Group Publishing Ltd‎(2011)‎

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By Karim Azharul   Arif-Uz-Zaman Kazi   in Business Process Management Journal

ISSN:1463-7154|19|1|169-196

Emerald Group Publishing Ltd‎(2013)‎

Access to resources Favorite 12.847799