By Keating Byron   Rugimbana Robert   Quazi Ali   in Managing Service Quality

ISSN:0960-4529|13|3|217-232

Emerald Group Publishing Ltd‎(2003)‎

Access to resources Favorite 10.961983

By Keating Byron   Quazi Ali   Kriz Anton   Coltman Tim   in Supply Chain Management: An International Journal

ISSN:1359-8546|13|3|175-179

Emerald Group Publishing Ltd‎(2008)‎

Access to resources Favorite 9.134985