By Hansson Jonas   Klefsjö Bengt   in The TQM Magazine

ISSN:0954-478X|15|2|71-81

Emerald Group Publishing Ltd‎(2003)‎

Access to resources Favorite 17.553236

By Hellsten Ulrika   Klefsjö Bengt   in The TQM Magazine

ISSN:0954-478X|12|4|238-244

Emerald Group Publishing Ltd‎(2000)‎

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By Ljungström Martin   Klefsjö Bengt   in Total Quality Management

ISSN:1360-0613|13|5|621-634

Routledge Ltd‎(2002)‎

Access to resources Favorite 16.456348

By Deleryd Mats   Garvare Rickard   Klefsjö Bengt   in The TQM Magazine

ISSN:0954-478X|11|5|341-351

Emerald Group Publishing Ltd‎(1999)‎

Access to resources Favorite 13.164927

By Kvist Anna-Karin Jonsson   Klefsjö Bengt   in Managing Service Quality

ISSN:0960-4529|16|5|520-537

Emerald Group Publishing Ltd‎(2006)‎

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By Klefsjö Bengt   Wiklund Håkan   Edgeman Rick L   in Measuring Business Excellence

ISSN:1368-3047|5|1|31-35

Emerald Group Publishing Ltd‎(2001)‎

Access to resources Favorite 12.06804

By Wiklund Håkan   Klefsjö Bengt   Wiklund Pia Sandvik   Edvardsson Bo   in The TQM Magazine

ISSN:0954-478X|15|2|99-107

Emerald Group Publishing Ltd‎(2003)‎

Access to resources Favorite 10.970773

By Gustafsson Roberth   Klefsjö Bengt   Berggren Eric   Granfors-Wellemets Ulrika   in The TQM Magazine

ISSN:0954-478X|13|4|232-246

Emerald Group Publishing Ltd‎(2001)‎

Access to resources Favorite 10.970773