By Burton Dawn   Klemm Mary   in The Service Industries Journal

ISSN:0264-2069|31|5|679-693

Routledge Ltd‎(2011)‎

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By Trueman Myfanwy   Klemm Mary   Giroud Axele   in Corporate Communications: An International Journal

ISSN:1356-3289|9|4|317-330

Emerald Group Publishing Ltd‎(2004)‎

Access to resources Favorite 10.161776