By Hogarth Jeanne M.   Hilgert Marianne A.   Kolodinsky Jane M.   in Journal of Services Marketing

ISSN:0887-6045|18|1|19-34

Emerald Group Publishing Ltd‎(2004)‎

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By Kolodinsky Jane M   Hogarth Jeanne M   Hilgert Marianne A   in The International Journal of Bank Marketing

ISSN:0265-2323|22|4|238-259

Emerald Group Publishing Ltd‎(2004)‎

Access to resources Favorite 2.875694