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By Riel Allard C.R. van   Calabretta Giulia   Driessen Paul H.   Hillebrand Bas   Humphreys Ashlee   Krafft Manfred   Beckers Sander F.M.   in Journal of Service Management

ISSN:1757-5818|24|3|314-329

Emerald Group Publishing Ltd‎(2013)‎

Access to resources Favorite 6.2307124

 

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