By Krapfel Robert E.   Salmond Deborah   Spekman Robert   in European Journal of Marketing

ISSN:0309-0566|25|9|22-37

Emerald Group Publishing Ltd‎(1991)‎

Access to resources Favorite 12.912819

By Lohtia Ritu   Krapfel Robert E   in The Journal of Business and Industrial Marketing

ISSN:0885-8624|9|1|6-16

Emerald Group Publishing Ltd‎(1994)‎

Access to resources Favorite 4.058838