By Kueh Karen   Voon Boo Ho   in Managing Service Quality

ISSN:0960-4529|17|6|656-680

Emerald Group Publishing Ltd‎(2007)‎

Access to resources Favorite 13.582954

By Voon Boo Ho   Abdullah Firdaus   Lee Nagarajah   Kueh Karen   in International Journal of Quality & Reliability Management

ISSN:0265-671X|31|3|261-280

Emerald Group Publishing Ltd‎(2014)‎

Access to resources Favorite 9.70211