By Lowe Andy   Kuusisto Jari   in The International Journal of Bank Marketing

ISSN:0265-2323|17|4|171-182

Emerald Group Publishing Ltd‎(1999)‎

Access to resources Favorite 17.108875

By Paallysaho Seliina   Kuusisto Jari   in International Journal of Services Technology and Management

ISSN:1460-6720|9|3-4|268-284

Inderscience Publishers‎(2008)‎

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By Kuusisto Jari   Kuusisto Arja   Yli-Viitala Pirjo   in The Service Industries Journal

ISSN:0264-2069|33|3-4|352-365

Routledge Ltd‎(2013)‎

Access to resources Favorite 11.763087