By Löbler Helge   in Journal of Service Management

ISSN:1757-5818|24|4|420-434

Emerald Group Publishing Ltd‎(2013)‎

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By Löbler Helge   in Journal of Customer Behaviour

ISSN:1475-3928|8|1|29-50

Westburn Publishers Ltd‎(2009)‎

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By Löbler Helge   in Technology Analysis and Strategic Management

ISSN:1465-3990|18|1|19-38

Routledge Ltd‎(2006)‎

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