By Ledden Lesley   Kalafatis Stavros P.   in International Journal of Public Sector Management

ISSN:0951-3558|23|2|141-157

Emerald Group Publishing Ltd‎(2010)‎

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By Whittaker Graham   Ledden Lesley   Kalafatis Stavros P.   in Journal of Services Marketing

ISSN:0887-6045|21|5|345-357

Emerald Group Publishing Ltd‎(2007)‎

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By Ledden Lesley   Kalafatis Stavros P.   Mathioudakis Alex   in Journal of Marketing Management

ISSN:0267-257X|27|11-12|1232-1260

Routledge Ltd‎(2011)‎

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By Singh Jaywant   Kalafatis Stavros P.   Ledden Lesley   in Marketing Intelligence & Planning

ISSN:0263-4503|32|2|145-159

Emerald Group Publishing Ltd‎(2014)‎

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