By Lee Jungki   in The Service Industries Journal

ISSN:0264-2069|30|7|1113-1137

Routledge Ltd‎(2010)‎

Access to resources Favorite 18.740799

By Lee Jungki   Allaway Arthur   in Journal of Services Marketing

ISSN:0887-6045|16|6|553-572

Emerald Group Publishing Ltd‎(2002)‎

Access to resources Favorite 14.99264