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ISSN:0887-6045|15|1|49-66

Emerald Group Publishing Ltd‎(2001)‎

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ISSN:0960-4529|11|5|307-317

Emerald Group Publishing Ltd‎(2001)‎

Access to resources Favorite 16.678207

By Leisen Birgit   Lilly Bryan   Winsor Robert D.   in Journal of Services Marketing

ISSN:0887-6045|16|3|201-222

Emerald Group Publishing Ltd‎(2002)‎

Access to resources Favorite 11.455812