By Letza Steve R.   Smallman Clive   Sun Xiuping   in Policy Sciences

ISSN:0032-2687|37|2|159-183

Springer Publishing Company ‎(2004)‎

Access to resources Favorite 13.151046

By Letza Steve R   Gadd Ken   in The TQM Magazine

ISSN:0954-478X|6|5|57-63

Emerald Group Publishing Ltd‎(1994)‎

Access to resources Favorite 4.1278157