By Pun Kit-Fai   Yam Richard C.M.   Lewis Winston G   in International Journal of Quality & Reliability Management

ISSN:0265-671X|20|6|704-721

Emerald Group Publishing Ltd‎(2003)‎

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By Pun Kit-Fai   Hui Ip-Kee   Lau Henry C.W.   Law Hang-Wai   Lewis Winston G   in International Journal of Quality & Reliability Management

ISSN:0265-671X|19|6|688-709

Emerald Group Publishing Ltd‎(2002)‎

Access to resources Favorite 7.569483

By Lewis Winston G.   Pun Kit Fai   Lalla Terrence R.M.   in International Journal of Quality & Reliability Management

ISSN:0265-671X|23|8|964-985

Emerald Group Publishing Ltd‎(2006)‎

Access to resources Favorite 2.5506797