By Li Ling X   in International Journal of Operations & Production Management

ISSN:0144-3577|20|3|299-315

Emerald Group Publishing Ltd‎(2000)‎

Access to resources Favorite 13.879604

By Li Ling X   Collier David A   in International Journal of Service Industry Management

ISSN:0956-4233|11|3|202-224

Emerald Group Publishing Ltd‎(2000)‎

Access to resources Favorite 12.144654