By Lian Paul C.S.   Marnoch Gordon   in Journal of Management in Medicine

ISSN:0268-9235|13|3|178-190

Emerald Group Publishing Ltd‎(1999)‎

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By Laing Angus W   Lian Paul C.S.   in Journal of Services Marketing

ISSN:0887-6045|19|2|114-128

Emerald Group Publishing Ltd‎(2005)‎

Access to resources Favorite 14.656606