By Yi Ho Taek   Dubinsky Alan J.   Lim Chae Un   in Journal of Services Marketing

ISSN:0887-6045|26|6|403-418

Emerald Group Publishing Ltd‎(2012)‎

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By Michaels Ronald E   Dubinsky Alan J   Kotabe Masaaki   Lim Chae Un   in European Journal of Marketing

ISSN:0309-0566|30|7|8-24

Emerald Group Publishing Ltd‎(1996)‎

Access to resources Favorite 10.235493