By Lim Puay Cheng   Tang Nelson K.H.   in International Journal of Health Care Quality Assurance

ISSN:0952-6862|13|7|290-299

Emerald Group Publishing Ltd‎(2000)‎

Access to resources Favorite 13.864027

By Lim Puay Cheng   Tang Nelson K.H.   in Managing Service Quality

ISSN:0960-4529|10|2|103-111

Emerald Group Publishing Ltd‎(2000)‎

Access to resources Favorite 13.864027

By Lim Puay Cheng   Tang Nelson K.H.   Jackson Peter M.   in Managing Service Quality

ISSN:0960-4529|9|6|423-433

Emerald Group Publishing Ltd‎(1999)‎

Access to resources Favorite 11.347658