By Rajahonka Mervi   Bask Anu   Lipponen Mervi   in International Journal of Services and Operations Management

ISSN:1744-2370|16|2|174-204

Inderscience Publishers‎(2013)‎

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By Bask Anu   Lipponen Mervi   Rajahonka Mervi   Tinnilä Markku   in Journal of Manufacturing Technology Management

ISSN:1741-038X|21|3|355-375

Emerald Group Publishing Ltd‎(2010)‎

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By Bask Anu   Lipponen Mervi   Rajahonka Mervi   Tinnilä Markku   in The Journal of Business and Industrial Marketing

ISSN:0885-8624|26|5|306-319

Emerald Group Publishing Ltd‎(2011)‎

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