By Hickman John   Little Chris   in Journal of Southern Europe and the Balkans

ISSN:1469-963X|2|2|197-212

Routledge Ltd‎(2000)‎

Access to resources Favorite 12.497201

By Basu Ron   Little Chris   Millard Chris   in Measuring Business Excellence

ISSN:1368-3047|13|4|22-33

Emerald Group Publishing Ltd‎(2009)‎

Access to resources Favorite 9.372901