Language
Publisher
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2Result(s)for '"Lovelock Christopher"'
Resource list
By Lovelock Christopher in Managing Service Quality
ISSN:0960-4529|11|5|302-306
Emerald Group Publishing Ltd(2001)
Access to resources Favorite 18.01546
By Lovelock Christopher H in Journal of Services Marketing
ISSN:0887-6045|13|4-5|278-295
Emerald Group Publishing Ltd(1999)
Access to resources Favorite 14.412367