By Lundkvist Anders   Yakhlef Ali   in Managing Service Quality

ISSN:0960-4529|14|2-3|249-257

Emerald Group Publishing Ltd‎(2004)‎

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By Gatarski Richard   Lundkvist Anders   in Journal of Marketing Communications

ISSN:1466-4445|4|1|45-59

Routledge Ltd‎(1998)‎

Access to resources Favorite 15.005363