By Corominas Albert   Lusa Amaia   Pastor Rafael   in International Journal of Services Technology and Management

ISSN:1460-6720|5|5-6|435-447

Inderscience Publishers‎(2005)‎

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By Lusa Amaia   Corominas Albert   Olivella Jordi   Pastor Rafael   in International Journal of Production Research

ISSN:1366-588X|47|13|3435-3451

Taylor & Francis Ltd‎(2009)‎

Access to resources Favorite 11.496515