By Salvador Elisa   Montagna Francesca   Marcolin Federica   in International Journal of Technology, Policy and Management

ISSN:1468-4322|13|4|354-376

Inderscience Publishers‎(2013)‎

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By Vezzetti Enrico   Marcolin Federica   Guerra Andrea Luigi   in International Journal of Quality & Reliability Management

ISSN:0265-671X|33|2|178-196

Emerald Group Publishing Ltd‎(2016)‎

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