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ISSN:0957-4093|20|2|201-212

Emerald Group Publishing Ltd‎(2009)‎

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By Marquardt Adam J.   Golicic Susan L.   Davis Donna F.   in Journal of Services Marketing

ISSN:0887-6045|25|1|47-57

Emerald Group Publishing Ltd‎(2011)‎

Access to resources Favorite 7.755086