By Mathieu ValÚrie   in International Journal of Service Industry Management

ISSN:0956-4233|12|5|451-475

Emerald Group Publishing Ltd‎(2001)‎

Access to resources Favorite 29.557941

By Mathieu Valérie   in The Journal of Business and Industrial Marketing

ISSN:0885-8624|16|1|39-61

Emerald Group Publishing Ltd‎(2001)‎

Access to resources Favorite 3.4659388