By Lado Nora   Maydeu-Olivares Albert   in International Marketing Review

ISSN:0265-1335|18|2|130-145

Emerald Group Publishing Ltd‎(2001)‎

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By Maydeu-Olivares Albert   Lado Nora   in International Journal of Service Industry Management

ISSN:0956-4233|14|3|284-309

Emerald Group Publishing Ltd‎(2003)‎

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By Lado Nora   Maydeu-Olivares Albert   Rivera Jaime   in European Journal of Marketing

ISSN:0309-0566|32|1-2|23-39

Emerald Group Publishing Ltd‎(1998)‎

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