By Hickman Jeffrey   Mayer Karl J   in International Journal of Contemporary Hospitality Management

ISSN:0959-6119|15|2|116-119

Emerald Group Publishing Ltd‎(2003)‎

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By Mayer Karl J   Bowen John T   Moulton Margaret R   in Journal of Services Marketing

ISSN:0887-6045|17|6|621-639

Emerald Group Publishing Ltd‎(2003)‎

Access to resources Favorite 9.366005

By Mayer Karl J.   in International Journal of Contemporary Hospitality Management

ISSN:0959-6119|14|4|169-175

Emerald Group Publishing Ltd‎(2002)‎

Access to resources Favorite 3.7840123