By McCabe Deborah Brown   McCabe Jim   Anderson Laurel   in Journal of Customer Behaviour

ISSN:1475-3928|5|2|141-166

Westburn Publishers Ltd‎(2006)‎

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By Meuter Matthew L.   McCabe Deborah Brown   Curran James M.   in Services Marketing Quarterly

ISSN:1533-2969|34|3|240-256

Routledge Ltd‎(2013)‎

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