By McLachlin Ron   in Managing Service Quality

ISSN:0960-4529|10|3|141-150

Emerald Group Publishing Ltd‎(2000)‎

Access to resources Favorite 26.150938

By McLachlin Ron   in International Journal of Manufacturing Technology and Management

ISSN:1368-2148|6|1-2|112-124

Inderscience Publishers‎(2004)‎

Access to resources Favorite 26.150938

By McLachlin Ron D.   in Management Decision

ISSN:0025-1747|37|5|394-404

Emerald Group Publishing Ltd‎(1999)‎

Access to resources Favorite 24.793215

By McLachlin Ron D.   in Managing Service Quality

ISSN:0960-4529|10|4|239-247

Emerald Group Publishing Ltd‎(2000)‎

Access to resources Favorite 24.793215

By Foropon Cyril   McLachlin Ron   in International Journal of Operations & Production Management

ISSN:0144-3577|33|2|181-196

Emerald Group Publishing Ltd‎(2013)‎

Access to resources Favorite 22.372925