By Isik Öykü   Mertens Willem   Bergh Joachim Van den   in Business Process Management Journal

ISSN:1463-7154|19|3|515-534

Emerald Group Publishing Ltd‎(2013)‎

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By Trkman Peter   Mertens Willem   Viaene Stijn   Gemmel Paul   in Business Process Management Journal

ISSN:1463-7154|21|2|250-266

Emerald Group Publishing Ltd‎(2015)‎

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By Brocke Jan vom   Schmiedel Theresa   Recker Jan   Trkman Peter   Mertens Willem   Viaene Stijn   in Business Process Management Journal

ISSN:1463-7154|20|4|530-548

Emerald Group Publishing Ltd‎(2014)‎

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