By Petzer Daniel J.   Meyer Christine F. De   Svari Sander   Svensson Göran   in Journal of Services Marketing

ISSN:0887-6045|26|7|484-496

Emerald Group Publishing Ltd‎(2012)‎

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By Meyer Christine F. De   Petzer Daniel J.   Svari Sander   Svensson Göran   in International Journal of Quality and Service Sciences

ISSN:1756-669X|5|2|120-139

Emerald Group Publishing Ltd‎(2013)‎

Access to resources Favorite 2.371562