By Miguel P.A. Cauchick   in The TQM Magazine

ISSN:0954-478X|13|4|260-272

Emerald Group Publishing Ltd‎(2001)‎

Access to resources Favorite 6.7633705

By Miguel P.A. Cauchick   Pontel Silmar   in International Journal of Quality & Reliability Management

ISSN:0265-671X|21|3|309-318

Emerald Group Publishing Ltd‎(2004)‎

Access to resources Favorite 5.917949

By Miguel P.A. Cauchick   Morini C.   Pires S.R.I.   in The TQM Magazine

ISSN:0954-478X|16|3|186-193

Emerald Group Publishing Ltd‎(2004)‎

Access to resources Favorite 4.2271066