By Cragg Paul   Mills Annette   in Business Process Management Journal

ISSN:1463-7154|17|5|697-710

Emerald Group Publishing Ltd‎(2011)‎

Access to resources Favorite 13.129747

By Mills Annette M.   Smith Trevor A.   in Journal of Knowledge Management

ISSN:1367-3270|15|1|156-171

Emerald Group Publishing Ltd‎(2011)‎

Access to resources Favorite 10.667791