By Mills Peter K   Moshavi Dan S   in International Journal of Service Industry Management

ISSN:0956-4233|10|1|48-67

Emerald Group Publishing Ltd‎(1999)‎

Access to resources Favorite 10.613834

By Mills Peter K.   Dalton Dan R.   in International Journal of Service Industry Management

ISSN:0956-4233|5|2|57-71

Emerald Group Publishing Ltd‎(1994)‎

Access to resources Favorite 2.6795511