By Sanchez-Hernandez M. Isabel   Miranda Francisco J.   in European Journal of Innovation Management

ISSN:1460-1060|14|2|207-226

Emerald Group Publishing Ltd‎(2011)‎

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By Miranda Francisco J.   Chamorro Antonio   Murillo Luis R.   Vega Juan   in International Journal of Quality and Service Sciences

ISSN:1756-669X|4|4|387-398

Emerald Group Publishing Ltd‎(2012)‎

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