By Mondal S.C.   Maiti J.   Ray P.K.   in International Journal of Productivity and Quality Management

ISSN:1746-6474|6|2|156-181

Inderscience Publishers‎(2010)‎

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By Das Anupam   Mondal S. C.   Thakkar J. J.   Maiti J.   in International Journal of Quality & Reliability Management

ISSN:0265-671X|32|7|718-735

Emerald Group Publishing Ltd‎(2015)‎

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