By Monge Carlo A. Mora   Rao S. Subba   Gonzalez Marvin E.   Sohal Amrik S.   in Benchmarking: An International Journal

ISSN:1463-5771|13|1-2|135-146

Emerald Group Publishing Ltd‎(2006)‎

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By Rao S Subba   Metts Glenn   Monge Carlo A Mora   in Business Process Management Journal

ISSN:1463-7154|9|1|11-32

Emerald Group Publishing Ltd‎(2003)‎

Access to resources Favorite 3.1120446

By González Marvin E   Quesada Gioconda   Monge Carlo A Mora   in International Journal of Physical Distribution & Logistics Management

ISSN:0960-0035|34|6|492-504

Emerald Group Publishing Ltd‎(2004)‎

Access to resources Favorite 3.1120446