By Harris Peter J   Mongiello Marco   in International Journal of Contemporary Hospitality Management

ISSN:0959-6119|13|3|120-128

Emerald Group Publishing Ltd‎(2001)‎

Access to resources Favorite 14.613407

By Tyler Katherine   Patton Mark   Mongiello Marco   Meyer Derek   in Journal of Services Marketing

ISSN:0887-6045|21|5|295-303

Emerald Group Publishing Ltd‎(2007)‎

Access to resources Favorite 10.438148