By Lacey Russell   Morgan Robert M.   in The Journal of Business and Industrial Marketing

ISSN:0885-8624|24|1|3-13

Emerald Group Publishing Ltd‎(2008)‎

Access to resources Favorite 10.639594

By Hansen John D.   Deitz George D.   Morgan Robert M.   in Journal of Services Marketing

ISSN:0887-6045|24|4|271-282

Emerald Group Publishing Ltd‎(2010)‎

Access to resources Favorite 7.3607664

By Brockman Beverly K   Morgan Robert M   in International Journal of Retail & Distribution Management

ISSN:0959-0552|27|10|397-408

Emerald Group Publishing Ltd‎(1999)‎

Access to resources Favorite 2.4093304