By Fitzsimmons James A.   Anderson Edward   Morrice Douglas   Powell G. Edward   in International Journal of Services Technology and Management

ISSN:1460-6720|5|3|221-232

Inderscience Publishers‎(2004)‎

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By Morrice Douglas J.   Wang Dongyang (Ester)   Bard Jonathan F.   Leykum Luci K.   Noorily Susan   Veerapaneni Poornachand   in IIE Transactions on Healthcare Systems Engineering

ISSN:1948-8300|4|3|119-134

Taylor & Francis Ltd‎(2014)‎

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