By Kanji Gopal K.   Moura E Sá Patrícia   in Total Quality Management

ISSN:1360-0613|12|7-8|898-905

Routledge Ltd‎(2001)‎

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By Sá Patrícia Moura e   Sá Patrícia Moura e   in International Journal of Quality and Service Sciences

ISSN:1756-669X|7|2-3|230-244

Emerald Group Publishing Ltd‎(2015)‎

Access to resources Favorite 16.889578