By Braunsberger Karin   Munch James M   in Journal of Services Marketing

ISSN:0887-6045|12|1|23-38

Emerald Group Publishing Ltd‎(1998)‎

Access to resources Favorite 13.856999

By Peterson Mark   Gregory Gary   Munch James M.   in International Marketing Review

ISSN:0265-1335|22|3|353-368

Emerald Group Publishing Ltd‎(2005)‎

Access to resources Favorite 2.990159