By Muskat Birgit   Muskat Matthias   Blackman Deborah   in Managing Service Quality

ISSN:0960-4529|23|2|131-148

Emerald Group Publishing Ltd‎(2013)‎

Access to resources Favorite 13.029179

By Muskat Matthias   Muskat Birgit   Zehrer Anita   Johns Raechel   in Tourism Review

ISSN:1660-5373|68|3|55-71

Emerald Group Publishing Ltd‎(2013)‎

Access to resources Favorite 10.85765