By Nguyen Doan T.   DeWitt Tom   Russell-Bennett Rebekah   in Journal of Services Marketing

ISSN:0887-6045|26|4|265-277

Emerald Group Publishing Ltd‎(2012)‎

Access to resources Favorite 11.140043

By Nguyen Doan T.   McColl-Kennedy Janet R.   Dagger Tracey S.   in European Journal of Marketing

ISSN:0309-0566|46|9|1171-1194

Emerald Group Publishing Ltd‎(2012)‎

Access to resources Favorite 8.912035