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ISSN:0959-6119|23|2|209-223

Emerald Group Publishing Ltd‎(2011)‎

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ISSN:0887-6045|24|1|87-97

Emerald Group Publishing Ltd‎(2010)‎

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By Nicholls Richard Floyd   in The TQM Magazine

ISSN:0954-478X|7|2|5-12

Emerald Group Publishing Ltd‎(1995)‎

Access to resources Favorite 11.958572

By Nicholls Richard   Mohsen Marwa Gad   in Journal of Services Marketing

ISSN:0887-6045|29|4|255-267

Emerald Group Publishing Ltd‎(2015)‎

Access to resources Favorite 10.463751