By Biga-Diambeidou Mahamadou   Nlemvo Frédéric   in International Journal of Services Technology and Management

ISSN:1460-6720|16|3-4|262-279

Inderscience Publishers‎(2011)‎

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By Surlemont Bernard   Chantrain Diego   Nlemvo Frédéric   Johnson Colin   in International Journal of Contemporary Hospitality Management

ISSN:0959-6119|17|4|286-301

Emerald Group Publishing Ltd‎(2005)‎

Access to resources Favorite 2.5231216